We have a supportive customer base which has rapidly grown with the help of client referrals. Having a smaller team of specialised technicians allows us to learn and understand the requirements for each business.
With CODE9 you will not only be provided with a wealth of experience, but you will be assured that your business is treated individually.
MANAGING DIRECTOR
The managing director of CODE9 has an established career with multiple IT companies, including Rockend, providing support to the Real Estate industry since 1998. Dave has extensive experience in supporting clients nationally and overseas.
The strong ongoing relationships with software providers, motivation to provide high standards of support and Dave’s focus on customer satisfaction, gives CODE9 the edge.
PROJECT MANAGER
Shane has worked in IT since mid-2006 in a wide variety of roles, covering production, sales, service and planning. With a particular focus on project management and networking, Shane brings a broad experience to the CODE9 team, benefiting both the team and clients.
With such an incredible knowledge of IT, leadership, attention to detail and strong work ethic, Shane plays a fundamental role in delivering a premium service to CODE9 clients.
TECHNICAL SUPPORT MANAGER
Jay’s IT career commenced in 2017 and his extensive experience is a valued addition to the CODE9 team. Jay’s dynamic skillset has covered all aspects of computer, software, and network support plus sales, training and scheduling.
Jay is always eager to help clients and the CODE9 team. His positive attitude and commitment to provide clients with the extra level of support is welcomed by all.
IT SUPPORT SPECIALIST
Mark has a broad IT background, specialising in Microsoft server infrastructure, Azure identity administration and 3CX. He has gained extensive experience in managed services across various industries and enjoys problem-solving difficult tasks. Mark is always helping clients get the most out of their technology and his focus on service delivery is welcomed by all.
IT SUPPORT SPECIALIST
Dirk is passionate about technology and committed to helping clients resolve technical challenges with confidence. Originally from Germany, he has hands-on experience troubleshooting and configuring hardware and software across both Windows and macOS environments. Dirk enjoys finding practical, reliable solutions that keep systems running smoothly. Outside of work, he enjoys biking, snorkeling, reading, and exploring new technology
IT SUPPORT SPECIALIST
Lachlan has developed a well-rounded skill set in Microsoft 365 administration, server infrastructure maintenance, and onsite IT support. He is dedicated to continuous improvement and thrives on tackling new technical challenges.
IT SUPPORT SPECIALIST
Jack brings a diverse skillset to his role, with experience in Microsoft 365 administration, mobile device management, and server environments. Having worked with clients across multiple industries, he enjoys tackling technical challenges and delivering reliable solutions. Jack takes pride in providing a friendly support experience that leaves clients feeling well looked after.
In his spare time Jack enjoys working on computers, spending time in nature and is an avid skateboarder and artist.
IT SUPPORT SPECIALIST
Beginning his IT career in 2012, Ronnie started in Technical Support before progressing to his current role as a Service Desk Engineer. He enjoys the challenge of solving complex technical issues and takes pride in helping people feel more confident and less frustrated when using technology.
With a strong customer-focused mindset, he is always exploring new tools and technologies to expand his knowledge and deliver better outcomes for clients.
MANAGED SERVICES SPECIALIST
Vanessa began her career in IT in 2018 after completing her degree in Information Technology, starting as a Service Desk Analyst. With a strong passion for technology and continuous learning, she quickly developed her technical capabilities and transitioned into the Managed Services Provider industry.
Vanessa is always eager to build on her knowledge and skills, bringing a growth mindset and enthusiasm that aligns perfectly with the values of the CODE9 team.
ADMINISTRATION MANAGER
Carrie grew up in a small coastal town in North Carolina. She fell in love with travel and Australia when studying abroad. Carrie possesses great attention to detail due to her experience working within legal Admin roles in both US and Australia.
Carrie plans to increase her skillset with a degree in project management. However, her current focus is family and playing taxi driver for her children’s activities.
ADMINISTRATION
Chanel began her administration career in 2017 and later took a brief hiatus to explore retail leadership. Now she’s excited to return to her roots in administration, bringing with her a fresh perspective and a can-do attitude. With tertiary studies in business, Chanel is passionate about helping things run smoothly and creating positive connections along the way.”
